Citizens at the Center: A New Approach to Civic Engagement
Getting citizens more involved in the civic life and health of their communities must begin with citizens themselves, according to Citizens at the Center: A New Approach to Civic Engagement, written by Dr. Cynthia Gibson and commissioned by the Case Foundation. Based on interviews with researchers and experts in service/civic engagement, politics, and marketing, the paper offers specific recommendations for giving citizens the tools they need to identify problems and develop solutions -- and warns against top-down solutions that require people to "plug into" existing programs or campaigns.
Many Americans have turned away from politics and political institutions for the same reasons they have turned away from other civic institutions -- a sense that what they do matters little when it comes to the civic life and health of their communities or the country. Shifting to an approach that puts citizens at the center can be a powerful way to help ordinary people take action on the problems that are most important to them, and in the ways they choose.
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Recommendations
To develop and adopt citizen-centered approaches, the service and civic engagement field should:
-
Shift the focus. Instead of asking how to encourage civic engagement, consider the best ways to give people opportunities to define and solve problems themselves.
-
Start young. Don't wait till high school to begin developing the basic skills that young people will need to be effective problem-solvers.
-
Involve all community institutions. Engage faith-based organizations, schools, businesses, and government agencies in providing public deliberation and problem-solving for all citizens.
-
Use technology to create a new kind of "public commons." Leverage technology's power to encourage, facilitate, and increase citizen-centered dialogue, deliberation, organizing, and action around a wide variety of issues.
-
Explore and create new mechanisms. Don't assume that traditional venues like town hall meetings are sufficient to truly get different types of people to engage and share perspectives. Look at where people are already interacting (such as neighborhood organizations, schools, and workplaces) and consider other approaches, structures, and venues.
-
Conduct rigorous research about what works and why. While considerable research has been conducted on the levels of volunteering, voting, community service, and political participation, there is a need for more evaluation about the motivating forces behind such behaviors -- and what approaches are effectively solving community problems.
-
Encourage more funding for these approaches. Many funders may be reluctant to support long-term, local efforts, preferring to support bigger initiatives with a more immediate "payoff." Attracting more funding will require demonstrating the concrete results of local deliberation and action.
-
Help communities move from deliberation to action. Deliberation should serve as a means to the end of communities being able to take action collectively in ways that reap results they can see and experience.
What Do Citizen-Centered Approaches Look Like?
- They focus primarily on culture change, rather than short-term outcomes, issues, or victories.
- They provide opportunities for people to form and promote their own decisions, build capacities for self-government, and promote open-ended civic processes.
- They are pluralistic and nonpartisan.
- They help to transcend ideological silos.
- They get beyond the debate over whether service or political action is more important.
- They're not just about talking.
- They do not replace politics or other democratic processes.
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Citizens at the Center: A New Approach to Civic Engagement
Getting citizens more involved in the civic life and health of their communities must begin with citizens themselves, according to Citizens at the Center: A New Approach to Civic Engagement, written by Dr. Cynthia Gibson and commissioned by the Case Foundation. Based on interviews with researchers and experts in service/civic engagement, politics, and marketing, the paper offers specific recommendations for giving citizens the tools they need to identify problems and develop solutions -- and warns against top-down solutions that require people to "plug into" existing programs or campaigns.
Many Americans have turned away from politics and political institutions for the same reasons they have turned away from other civic institutions -- a sense that what they do matters little when it comes to the civic life and health of their communities or the country. Shifting to an approach that puts citizens at the center can be a powerful way to help ordinary people take action on the problems that are most important to them, and in the ways they choose.
Download the paper (pdf)
Read comments
Recommendations
To develop and adopt citizen-centered approaches, the service and civic engagement field should:
-
Shift the focus. Instead of asking how to encourage civic engagement, consider the best ways to give people opportunities to define and solve problems themselves.
-
Start young. Don't wait till high school to begin developing the basic skills that young people will need to be effective problem-solvers.
-
Involve all community institutions. Engage faith-based organizations, schools, businesses, and government agencies in providing public deliberation and problem-solving for all citizens.
-
Use technology to create a new kind of "public commons." Leverage technology's power to encourage, facilitate, and increase citizen-centered dialogue, deliberation, organizing, and action around a wide variety of issues.
-
Explore and create new mechanisms. Don't assume that traditional venues like town hall meetings are sufficient to truly get different types of people to engage and share perspectives. Look at where people are already interacting (such as neighborhood organizations, schools, and workplaces) and consider other approaches, structures, and venues.
-
Conduct rigorous research about what works and why. While considerable research has been conducted on the levels of volunteering, voting, community service, and political participation, there is a need for more evaluation about the motivating forces behind such behaviors -- and what approaches are effectively solving community problems.
-
Encourage more funding for these approaches. Many funders may be reluctant to support long-term, local efforts, preferring to support bigger initiatives with a more immediate "payoff." Attracting more funding will require demonstrating the concrete results of local deliberation and action.
-
Help communities move from deliberation to action. Deliberation should serve as a means to the end of communities being able to take action collectively in ways that reap results they can see and experience.
What Do Citizen-Centered Approaches Look Like?
- They focus primarily on culture change, rather than short-term outcomes, issues, or victories.
- They provide opportunities for people to form and promote their own decisions, build capacities for self-government, and promote open-ended civic processes.
- They are pluralistic and nonpartisan.
- They help to transcend ideological silos.
- They get beyond the debate over whether service or political action is more important.
- They're not just about talking.
- They do not replace politics or other democratic processes.
Read More Here...
Are you absolutely sure you want to delete this article? This process cannot be undone and is permanent.
Yes, Delete This Article
Are you absolutely sure you want to remove this article? This process cannot be undone and is permanent.
Yes, Remove This Article
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